[Book Notes] Supercommunicators

What does learning a language mean to you? Ask about needs and desires. Ask better questions.

Start a negotiation by saying:

I don't know what you need for language learning, so I want to find out and build this product together.

There is a surface conversation and a deeper conversation. Share your goals and ask what others are thinking.

Ask: what are two topics you'd like to discuss? One thing you'd like to say. One question you'd like to ask.

— Jay